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Services

   
Benefits Features

 

   
Quality management
  • Auditing
  • ISO 9001:2000
  • Australian Business Excellence Framework
  • Unique quality systems based on local circumstances
Continuous Improvement
  • Underpinning frameworks
  • Strategically aligned to organisational objectives
  • How this contributes to business performance
Process Improvements
  • Flowcharts
  • Policy and procedure development
  • Process based approach to improvements
Change Management
  • Change Agent
  • Work environment (culture change)
  • Customer focus & satisfaction
Training & Development
  • Aged Care Accreditation requirements
  • Legal Profession - Quality Law (LAW9000)
  • Understanding compliance with legislation
  • Team building
  • Facilitation
Business & Strategic Planning
  • Planning, setting and developing goals, objectives and strategies
  • Alignment to corporate goals and objectives
  • Alignment to vision and mission statements
Review and Evaluation
  • Data analysis
  • Results and outcomes (business & customers)
  • Measurement
  • Policies and Procedures
Systems Integration
  • Best practice standards
  • Alignment of day-to-day operation practices with corporate goals
  • Performance against recognised quality standards