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Thank you for all your help with our Quality System; it was a real pleasure working with someone who is so professional and flexible. Your ability to think outside the square and formulate solutions was very refreshing and greatly appreciated. The system is practical and user friendly. Many thanks again.

Civil & Mechanical Services Pty Ltd
C. C. Business Development Manager

I want to express my appreciation of the assistance you have provided over the past 2 years. Your suggestions for tracking our continuous improvements have made life much easier. Also your framework for completing the Application for Accreditation saved me time and gave me clear direction. Thanks again for your assistance.

Reservoir Rotary Village Hostel
L.C. Hostel Manager

I want to thank Daniel Mitroussidis for his role as Acting Executive Officer. He has provided leadership and direction to the Board and staff. The systems and processes implemented have greatly improved the way we meet the needs of our stakeholders; Australian Government and State Departments, multicultural agencies and community groups.

Multicultural Aged Care Inc.
G.G. Chairman of the Board

On behalf of Young Achievement Australia, the participants of the Business Skills Program, the mentors and teachers we would like to thank you for your invaluable presentation. Your presentation was outstanding and the information you provided should give the participants a great start into the running of their YAA companies. We appreciate the support and commitment you have given.

Young Achievement Australia
K.S. State Manager SA

We engaged Innovation Plus to assist us with our quality management systems to develop better relationship with our suppliers. Implementing formal feedback mechanisms allows us to better monitor customer service standards.

VSL Prestressing
J. K. Projects Manager Southern Division

The Baltic Communities Home Inc, in preparation for the 2003 accreditation application, requested the services of Mr Daniel Mitroussidis of Innovation Plus to educate the Board and staff on achieving the best results.
The Home achieved compliance in all the 44 standards at the initial visit, a result that reflects Daniel's abilities, skills and professional experience,which we proudly proclaim.

The Baltic Communities Home Inc
V. K. Manager

A special thank you for your support. I appreciate your good humour, and above all – encouragement!

Life Care
M.H. Quality Co-ordinator,

The staff felt that the education sessions were of great value and provided them with greater skills in understanding their roles and responsibilities in the Aged Care Sector. From a management perspective the knowledge gained from your sessions was invaluable to Michael (CEO) and myself. We were able to empower the staff and move forward at Flinders House to a positive outcome in Accreditation for the Organisation. Your humour, caring attitude, and professional manner was much appreciated by all staff and Residents.

A. H. Executive Officer/Director of Nursing